PRIVACY POLICY

Last Updated: 17/12/2025

1. Introduction

SHARKTEC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely.

This Privacy Policy explains how we collect, process, store, and protect personal information when you visit or make use of our website, [www.sharktec.co.za] (the “Website”), in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.

By using our Website, you consent to the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect and process the following types of personal information:

  • Full name
  • Email address
  • Telephone number
  • Billing and delivery addresses
  • Account registration details
  • Order and purchase history
  • Payment-related information (processed securely by third-party payment providers)
  • IP address, browser type, and device information
  • Website usage and browsing behavior

3. Purpose of Processing

Your personal information is collected and processed for the following purposes:

Processing and fulfilling orders

Delivering products or services

Managing customer accounts

Processing payments and preventing fraud

Providing customer support

Communicating order confirmations, updates, and service-related messages

Improving our Website, products, and services

Complying with legal and regulatory requirements

4. Legal Basis for Processing

We process personal information in accordance with POPIA on the following legal bases:

Your consent

Performance of a contract (e.g. fulfilling purchases)

Compliance with legal obligations

Legitimate business interests, provided these do not override your rights

5. Payment Information

We do not store credit or debit card details. All payments are processed through secure, PCI-DSS compliant third-party payment gateways. We are not responsible for the privacy practices of these service providers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure proper website functionality

Analyze traffic and usage patterns

Improve user experience


You may disable cookies via your browser settings; however, this may limit certain Website features.

7. Sharing of Personal Information

We do not sell your personal information. We may share personal information with:

Payment service providers

Courier and delivery partners

Website hosting and IT service providers

Professional advisers (where necessary)

Regulatory or law enforcement authorities where required by law


All third parties are required to protect personal information in accordance with applicable data protection laws.

8. International Data Transfers

Where personal information is transferred outside of South Africa, we ensure that appropriate safeguards are in place to provide a level of protection consistent with POPIA.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While we take reasonable steps to secure data, no online system is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

11. Your Rights Under POPIA

In terms of POPIA, you have the right to:

Request access to your personal information

Request correction or deletion of your personal information

Object to the processing of your information

Withdraw consent at any time

Lodge a complaint with the Information Regulator of South Africa

12. Children’s Information

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Details

If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

Sharktec
Email: rudie@snarktec.co.za
Address: Unit 4, 38 Collis Road, Uvongo, KZN, 4270