Terms and Conditions

Last Updated: 17/12/2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website www.sharktec.co.za (the “Website”) and the purchase of products or services from Sharktec (“we,” “our,” or “us”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Company Information (As Required by ECTA)

Company Name: Sharktec
Registration Number: 2022/514185/07
Registered Address: 38 Collis road, Unit 4, Uvongo, 4270
Email Address: rudie@sharktec.co.za
Telephone Number: +27 65 800 1315

3. Eligibility to Use the Website

You must be at least 18 years old or have the consent of a legal guardian to use this Website and enter into transactions.

4. Products and Services

All products or services displayed are subject to availability.

We reserve the right to limit quantities or discontinue products at any time.

Product descriptions and images are provided for informational purposes and may vary slightly from the actual product.

5. Pricing and Payment

All prices are displayed in South African Rand (ZAR) unless stated otherwise.

Prices include VAT where applicable.

We reserve the right to change prices at any time without prior notice.

Payment must be made in full before orders are processed.

Payments are processed through secure third-party payment gateways.

6. Order Acceptance

An order is considered accepted once payment has been successfully processed and you receive an order confirmation.

We reserve the right to cancel any order due to stock shortages, pricing errors, or suspected fraud.

If an order is cancelled, any amount paid will be refunded.

7. Delivery

Delivery times are estimates and not guaranteed.

Risk of loss or damage passes to you upon delivery.

Delivery costs, if applicable, will be disclosed at checkout.

8. Returns, Refunds, and Cooling-Off Period

8.1 Cooling-Off Period (CPA)

You have the right to cancel an online transaction within 7 days of receiving the goods, without penalty, in accordance with the Consumer Protection Act.

8.2 Returns

Returned goods must be unused, in original packaging, and in resaleable condition.

Certain goods may be excluded from returns for hygiene or safety reasons.

8.3 Refunds

Refunds will be processed within a reasonable time once returned goods are received and inspected.

Delivery costs may not be refundable unless required by law.

9. Warranties and Defective Goods

Products are covered by the implied warranty of quality under the CPA.

You may return defective goods within 6 months for repair, replacement, or refund, as provided by law.

10. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Intellectual Property

All content on the Website, including text, images, logos, and software, is the property of Sharktec or its licensors and may not be used without written permission.

12. Prohibited Use

You agree not to:

Use the Website for unlawful purposes

Interfere with the security or operation of the Website

Attempt to gain unauthorized access to systems or data

13. Limitation of Liability

To the extent permitted by law, Sharktec shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased.

Nothing in these Terms limits any rights you may have under the Consumer Protection Act.

14. Privacy

Your use of the Website is subject to our Privacy Policy, which governs how personal information is collected and processed in accordance with POPIA.

15. Force Majeure

We shall not be liable for any failure to perform due to events beyond our reasonable control, including natural disasters, strikes, or system failures.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

17. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

18. Contact Information

For any questions or concerns regarding these Terms, please contact:

SHARKTEC
Email: rudie@sharktec.co.za
Address: 38 Collis road, Unit 4, Uvongo, KZN, 4270